I have Fios and recently learned Verizon offers a military discount for veterans. I have used Id.me through other merchants with no issue. When I check eligibility, I keep getting a message that Verizon is “unable to verify” my service. I talked to a rep here who wasn’t unable to help. I re-verified myself through I’d.me, but it still is applying here to my Verizon account. Can someone help me?
Hi Noahbe,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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