ABC in Spanish

[OSUbuckeye1]

For the last two Saturday nights, the college football game on ABC is broadcast in Spanish.  Not the commercials, just the broadcast. Every other station is okay.  I checked the language in settings and it is set to English including the audio. I reset the router and still have the same issue.  Friends with Fios do not have this problem.  Any ideas on how to fix this?

Thanks!

[clem21]

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@OSUbuckeye wrote:

For the last two Saturday nights, the college football game on ABC is broadcast in Spanish.  Not the commercials, just the broadcast. Every other station is okay.  I checked the language in settings and it is set to English including the audio. I reset the router and still have the same issue.  Friends with Fios do not have this problem.  Any ideas on how to fix this?

Thanks!

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So you made sure this was set to English: Main Menu > Settings > System > Language.

So do the first two steps pictured. Make sure Pref Audio Language is English and Descriptive Video Services is Off. Click OK then reboot the box.

[SpanishABC]

I'm having the same problem.  If your suggestion was correct why would there be commercials in english and at times hearing the announcers in english?

[clem21]

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@SpanishABC wrote:

I'm having the same problem.  If your suggestion was correct why would there be commercials in english and at times hearing the announcers in english?

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If it is only ABC, maybe the problem is with ABC. Does it do it on ANY other channels? Could be you need to contact ABC for support.

[RobtErskine]

I have had the same problem with college football on ABC, and today it is happening with the baseball playoffs. It seems to only occur during ABC Sports broadcasts. Could this be an ABC thing, and if so, how do I fix it?

[clem21]

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@RobtErskine wrote:

I have had the same problem with college football on ABC, and today it is happening with the baseball playoffs. It seems to only occur during ABC Sports broadcasts. Could this be an ABC thing, and if so, how do I fix it?

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Sounds like ABC is messing up their audio encoding and causing your setup to choose SAP over the main audio channel. I would try to contact ABC and explain the problem to them to see if they are aware of it. I would also try to set the SAP to English if possible.

[OSUbuckeye1]

Thanks so much. I had done each of the steps that you suggested except for the DVS. I did that and rebooted. I guess I will have to wait under Saturday night to see if this works.

[OSUbuckeye1]

Also, I could  not get the  get BUI Main Menu.

[clem21]

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@OSUbuckeye wrote:

Also, I could  not get the  get BUI Main Menu.

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Those instructions were for a 4100 box. Do you have an 1100? If so, you have to hit the power button on top of the box, press OK, then menu quickly on the remote to get to the service menu. The main menu comes up, no BUI menu.

[OSUbuckeye1]

Hi,

I could not get this to work. Thank you anyway for your time.

[OSUbuckeye1 · Accepted solution]

Hi,

Everything was okay this past Saturday.  After rebooting several times from a Verizon agent to help fix the remote. All seems okay. Thanks to all who helped me by their responses.

[Vita0321]

What do I do if I am not comfortable doing these complicated diagnostics?  I held on for support for 35 minutes.  I need help!

[SpanishABC]

I'm having the same issue only on Saturday night watching college football.  

[LawrenceC]

I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed. Please feel free to open a new thread for further discussion. Thank you.