About twice a month, one of my multi-room DVRs won't play a show I've recorded, I get an error message. I have to go to the auto-fix my DVR page and reboot the whole system, then the DVR will play.
The problem is that typically this occurs in the evenings when I want to watch someting, and when I do that, it interrupts people in my family watching another TV (the main DVR), or it interrupts the main DVR recording another program.
If it was just once in a while, I wouldn't mind, but this is becoming very frequent and annoying. Do I need to request a new DVR? Or is there anything else I can do resolve this ongoing issue?
If you have 2 other TVs playing dvr then yours will not play if you have the standard dvr. Is it possible someone has a show playing and turned off the television so you’re not aware ? 🤔
Please provide more information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION
Equipment Model No. ?
Set Top Box
DVR
Also:
Error message text ?
Thanks. My husband called Verizon last night to schedule service because apparently he was having the same problem with On Demand (would stop working every couple of weeks and needed to reboot).
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