I have had TV issues for days now, constantly restarting my boxes/router/etc. Nothings seems to work and noticed that my DVR box has a constant "Red" light on it? It is impossible to get a hold of Verizon support and idea what it might be?
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@psuball13 wrote:I have had TV issues for days now, constantly restarting my boxes/router/etc. Nothings seems to work and noticed that my DVR box has a constant "Red" light on it? It is impossible to get a hold of Verizon support and idea what it might be?
If it is one red light, it may be trying to download a firmware update. If there is more than one red light, look here:
Click on link, scroll down, then open "what do lights mean".
Look at the bottom of the page for troubleshooting. Looks like a new box is needed.
https://www.verizon.com/support/residential/tv/equipment/stb-dvr/fios-tv-one
You may need to get a new box too.
@psuball13 wrote:I have had TV issues for days now, constantly restarting my boxes/router/etc. Nothings seems to work and noticed that my DVR box has a constant "Red" light on it? It is impossible to get a hold of Verizon support and idea what it might be?
If it is one red light, it may be trying to download a firmware update. If there is more than one red light, look here:
Click on link, scroll down, then open "what do lights mean".
Look at the bottom of the page for troubleshooting. Looks like a new box is needed.
https://www.verizon.com/support/residential/tv/equipment/stb-dvr/fios-tv-one
You may need to get a new box too.
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