Crediting of Over-Payments
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I make a small over payment each time my bill is paid. It says I always have a credit but the credit does not show up on billing.
What happens to the over payment amount?
Are you keeping the money, illegally, for yourself?
I have asked about this several times and never received an answer.
I need my money much more than you.
Please see that I am reimbursed for the over payments that have been made since June 2012.
That is an amount that belongs to me not you.
Please answer this comment via e-mail.
Thank you.
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