I am a current FIOS customer and will be moving in 30 days to a home I am remodeling and have an order to start FIOS at the new house. The house was previously wired for Comcast, Direct TV and FIOS. I have no idea if any of the FIOS cabling works. The walls are open and want a tech to come to the house to check out the cabling while the walls are open. I am will to pay for thi service. On 8/27/15 I Verizon gave me a ticket {edited for privacy} to send a tech to the new house. Today I was told the ticket never made it to dispatch and to create a new ticket. This experience is very frustrating. What can Verizon do to help me.
You will need to contact the appropriate department and request a new ticket/appointment and ask for assurance of the date/time.
Start a new topic or ask questions in the open forum.
