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Fios TV service without receiver

victor20170
Newbie
‎11-07-2022 06:18 AM

Hello,


Is it possible to keep Fios TV service without a receiver? I haven't used ours in over a year, and tend to use the channel apps, which require me to authenticate with our Verizon account to verify the channel is part of our Fios TV Service

In any case, I stopped by the Verizon store at the mall to return my receiver and I was told the system won't allow them to remove it from my account unless I cancel the Fios TV Service, which didn't sound right to me.


Could you confirm that this is accurate? The guy didn't seem very helpful, so I just want to double check.

In any case, I am sure I am not the only who does this. What are my options if I can't return the receiver without canceling the service

By the way, I have a triple play package, but I haven't been under contract for probably 2 years now. Don't really use the phone service either, but do need the internet


Thanks


Victor

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dexman
MVP MVP
MVP
‎11-10-2022 03:48 AM

To the best of my knowledge, Verizon won't activate television service without an STB.

From a physical standpoint, yes. I once experimented by moving the cable from the back of the STB and connecting it to the television and having the TV scan for channels. The TV saw OTA stations and subchannels.

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victor20170
Newbie
In response to dexman
‎11-11-2022 02:07 PM

Oh well. It definitely works by connecting the cable directly into my TV, but the channel availability is not the greatest.

I was hoping I could continue to pay for the Fios TV service without the receiver and I just use my Verizon account to activate the individual channel apps and watch TV that way

Kind of silly of Verizon for not allowing you to do that. I am now looking into Live TV Streaming services to cancel Fios TV from my account

Thanks

Victor

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clem21
Community Leader
Community Leader
In response to victor20170
‎11-11-2022 03:08 PM
@victor20170 wrote:

Oh well. It definitely works by connecting the cable directly into my TV, but the channel availability is not the greatest.

I was hoping I could continue to pay for the Fios TV service without the receiver and I just use my Verizon account to activate the individual channel apps and watch TV that way

Kind of silly of Verizon for not allowing you to do that. I am now looking into Live TV Streaming services to cancel Fios TV from my account

Thanks

Victor

Do you have a smart-TV or some kind of streaming stick?

As long as you are paying for Fios TV, and have Fios internet, you should be able to stream almost everything you need using your Fios credentials to log on. You don't need to hook cable up to the TV.

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victor20170
Newbie
In response to clem21
‎11-12-2022 11:35 AM

I do, but I want to keep Fios TV service without the receiver, so that I can continue accessing the channels via the channel apps. In other words, I don't want to pay for the receiver since I don't use it.

Verizon won't let me keep the Fios TV service without the receiver apparently.

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clem21
Community Leader
Community Leader
In response to victor20170
‎11-12-2022 12:03 PM
@victor20170 wrote:

I do, but I want to keep FIOS TV service without the receiver, so that I can continue accessing the channels via the channel apps. In other words, I don't want to pay for the receiver since I don't use it.

Verizon won't let me keep the FIOS TV service without the receiver apparently.

Guess getting that rental fee makes a big difference to them.....

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