Fios tv online logs out/resets after 20 minutes

dab116
Newbie

While watching Fios tv online on macbook, after 20 minutes the page refreshes and either logs me out or takes me to verizon home account page. 

wifi connection is not connected to issue. 

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clem21
MVP MVP
MVP

@dab116 wrote:

While watching Fios tv online on macbook, after 20 minutes the page refreshes and either logs me out or takes me to verizon home account page. 

wifi connection is not connected to issue. 


Check the settings for power saving for your network card in the computer. A lot of systems shut down the network cards after a time period.

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1 Reply
clem21
MVP MVP
MVP

@dab116 wrote:

While watching Fios tv online on macbook, after 20 minutes the page refreshes and either logs me out or takes me to verizon home account page. 

wifi connection is not connected to issue. 


Check the settings for power saving for your network card in the computer. A lot of systems shut down the network cards after a time period.