I have a Harmony 1100 remote control and I'm trying to get it to control the Fios Cisco CHS335HDC set top box supplied by Verizon. I have reprogramed the 1100 remote multiple times trying to get it to control the set top box. Sometimes it will do one command then it fails to do any other commands to the set top box.
Looking for assistance to resolve this issue.
Good Starting point foryour research
http://support.logitech.com/en_us/article/3859?product=a0qi00000069uj5AAA
Hi XC90:
I have a Harmony One set up with these 3 Activities: Watch TV,Watch a DVD,Listen to Music.
My Hd DVR is the QIP 7216 P2
All 3 Activities in my System has been working great for years .
My original STB Remote was the VZP265v1.1 all of whose functions are now done by the Harmony One
Hope these other references that are listed below will get you to your solution.
Harmony 1100 User Manual
http://www.logitech.com/assets/44641/3/harmony1100-user-guide.pdf
Precision Ir cables
http://www.logitech.com/en-us/product/harmony-precision-ir-cables?crid=1052
Cisco CHS335HDC set top box Manual
Installation Guide
http://onlinehelp.verizon.net/consumer/bin/pdf/4033272a_user_guide_chs_335hdc.pdf
IR Sensor Receives the infrared signal from the remote control
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