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Hub error

Mlucas
Newbie
‎02-04-2009 02:26 PM

Have others received a hub error while watching an HD recording via multi-room DVR?  We've unplugged the DVR box; we've unplugged the main plug.  Is there another fix?  We don't get this error on non-HD TVs or channels.  When we originally got the DVR 4.5 years ago you couldn't watch a recorded show from another HD box in the house.  I understand this is an update in the last year or so.  Just wondering if there is a new fix or if anyone else has experienced this problem.  thank you!

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matcarl
Master - Level 1
‎02-04-2009 03:08 PM
Fios TV has only been around three and a half years, so you couldn't have had it four and a half. The Hub errors are a known bug which we all are hoping Verizon will fix soon.
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Mlucas
Newbie
In response to matcarl
‎02-04-2009 03:32 PM
pardon my error.  I've been in my house for 4.5 years and was then converted over. thanks for the info.
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TimSykes
Specialist - Level 2
In response to Mlucas
‎02-05-2009 05:56 AM
yeah you dont need to unplug it, just hit the power button on the remote, and then power back on after its been off for about 30 sec. 
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