Media Manager ( DRM License check failed )

[Daren2]

      I am currently camping and rented a movie via Media Manager trying to view on my PC. Everytime I try to download movie, I get a DRM License check failed. What is the pronblem ?

[Anthony_VZ]

Hey Daren. Sorry about that inconveniece. I have sent you a private message about this.

[Dunk]

im having the same issue.  whenever i try to play any of the movies on my samsung fascinate it says "fetching new license" then says "error setting DRM license for movie"

i've spent quite a bit on my library and none of the movies work on my phone.  what do i do?

i can be emailed at {edited for privacy} if anyone can help me.

thanks.

[wrightee]

I am having a similar issue to this, while trying to download movies onto a HTC Flyer tablet.  It appears to download the movie, but then fails to locate the license and does not complete the operation.  Does this for both purchased and rented movies.

[rickc1296]

Can you please make the solution public or email me the solution. I am having a problem with my ipad and I'm getting the error: Failed to obtain catalog license details? The movie I rented is a two day rental and I rented it today.{edited for privacy}

[viewer623]

I am getting the message There is a problem rin retrieving the rights to this assets.  can anyone provide the solution.

[Poodles]

Why would you send a private nessage?  We're all having the same problem.  How do we fix it?

[CharlieDuke]

I am also getting this message: "Failed to retrieve Catalog License details"

Trying to stream a rented movie to my iPad. 

Any solution?

[GRL2]

I am using the Nexus 7 Tab and getting the same error. I don NOT get this on my Nexus Android phone. 

Can you please help me resolve this??

[Czar2]

I am also getting this error message for my iPhone. Please help.

[gary_s]

I also get drm validation error with my tablet

[RAT21]

As I do not see an actual solution described in this topic yet, I guess we must all assume that Verizon is keeping this a secret. I don't understand how that could ever be considered as acceptable customer service. This is almost as ridiculous as VOD being out of service on two Saturday evenings in a row, which just happened to me!

[Murphomania]

Can't access purchased movies in Flex view on my nexus 7 tablet.  DRM license failed.  Very frustrating.  I'm beginning to wonder why I purchased on Fios... 

[GBigley]

I am having the same DRM issue as well.  All of my downloaded movies that I purchased legitimately and had on my iPad stopped working.  I had to spend days to delete and re-download them to get them to work, then a few days later they stopped working again.  Should I stop buying movies via FIOS and go back to DVDs and ripping them myself?