Mobile tv app saying can’t authenticate

Otis22
Newbie
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clem21
Community Leader
Community Leader

How about some more info? Android? Ios? Did you call the billing department and get your account re-authorized? Are you over the 2 device limit? Did you register the device on the home network first?

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vzw_customer_support
Customer Service Rep

We are here and we are ready to assist with all of your concerns! If I may ask, are you attempting to sign into your online My Verizon?

*Jorge

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