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Picture Worse After Fios TV Upgrade

inno99
Newbie
‎11-14-2022 09:51 PM

I just upgraded my Fios tv and now the picture has gotten worse.  what should I do. No settings on the TV has changed. 

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clem21
Community Leader
Community Leader
‎11-15-2022 08:20 AM
@inno99 wrote:

I just upgraded my Fios tv and now the picture has gotten worse.  what should I do. No settings on the TV has changed. 

Unplug the HDMI cable between the Fios box and the TV, then plug it back in again. Also check here and make sure the resolution is set to 2160P: Main Menu > Settings > Audio & Video > Video Settings>Video Format.

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clem21
Community Leader
Community Leader
‎11-15-2022 08:20 AM
@inno99 wrote:

I just upgraded my Fios tv and now the picture has gotten worse.  what should I do. No settings on the TV has changed. 

Unplug the HDMI cable between the Fios box and the TV, then plug it back in again. Also check here and make sure the resolution is set to 2160P: Main Menu > Settings > Audio & Video > Video Settings>Video Format.

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