Set Top Box Resets Itself and Runs Diagnostic Daily

paulwmillejr
Newbie

Please help,

For whatever reason my set top box will randomly--once a day reset it self and run some diagnostic which ends up with the white diagnostic screen.

This is a real pain when you finally sit down to watch some mindless tv after a hard day at work and then your favorite program gets interrrupted.

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TomH121
Community Leader
Community Leader

Please provide more information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION

Equipment Model No. ?

Set Top Box ?

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CRobGauth
Community Leader
Community Leader

Sounds like the box is dying.

Possibly overheating.

Is there plenty enough airflow around it?

You will probably need to contact support.

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