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Setting Video Format on set top box causes tv sound to mute

Hawk120

Im trying to set my video format on set top box to 1080i 16:9, but when I do, the sound on my Samsung tv goes out. Can anyone offer a solution?

Accepted answers

Hawk120

Went to the hidden menu where I was able to set the video format to 1080i. Once I did this, the settings took and held. For some reason, the settings did not work through the online menu. Press Select then Menu to access the hidden menu.

All comments

Adam_VZ

Are you connected via HDMI? If so, have you tried component? It could be an HDMI handshake/sync issue.

It may also be worthwhile to powercycle the box after making the settings change to see where that takes you.

Hawk120

Adam; Yes on HDMI. I read about the possible handshake issue, but it had been working for 3 months since I got my new samsung. It's just strange that it stoped working.. Is powercycling the set top box just mean rebooting after making changes? I'll try that. Thanks.

Hawk120

Adam: I have the Motorola 6416 box. I've read the the new 7xxxx series may alleviate the handshake issue. Do you think it's worthwhile to investiagte swapping set top boxes?

Hawk120

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