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Video and audio stuttering on live and dvr programs

drlazor
Newbie
‎10-06-2020 06:26 PM

I have 6 set top boxes 2 dvr box and 4 Regular boxes.  The set top boxes are running release build APR 6.10.  All the boxes on any tv stutters and freezes on watching.  It seems to be getting worse.  I tried rebooting the router, resetting the device setting and rebooting the dvr.  What should I try? It is very frustrating, 

Dave 

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drlazor
Newbie
‎10-06-2020 06:51 PM

Here is a YouTube video that shows the problem 

https://youtu.be/CQ3sMDpxHXA

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clem21
MVP MVP
MVP
In response to drlazor
‎10-07-2020 06:50 AM
@drlazor wrote:

Here is a YouTube video that shows the problem 

https://youtu.be/CQ3sMDpxHXA

Did you intend to link to a skiing video? Didn't see any issues with that. APR 6.1 was a LONG time ago. If you have Fios One boxes you should be on at least APR 6.8. That could be part of the issue. Even the 1100 series boxes should be on APR 6.8 or above. Which router do you have? How old is your ONT? All those things could be affecting your picture quality.

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