Why Is Quantum DVR ARRIS VMS 1100 Not Compatible With eSATA Devices?

donluc81
Newbie

Why Can't Verizon Customers in The Pittsburgh Area, Zip Code 15201, Get A Quantum DVR From Verizon That Is Compatible With eSATA Devices? Verizon Does Have Quantum DVR's In Other Parts Of The Country That Are Compatible With eSATA Devices.

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12 Replies
Keyboards
Master - Level 3

The box is compatible but Verizon hasn't enabled the function yet.  Supposed to be coming in some future update.

AFAIK - no one has a VMS that supports an external drive yet (see THIS POST in the technical forum).

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tns2
Community Leader
Community Leader

Last I heard Verizon had no plans to support eSata for the VMS. 

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SinCara
Specialist - Level 2

@tns_2 wrote:

Last I heard Verizon had no plans to support eSata for the VMS. 


That's what I heard as well, but of course with Verizon you never know.

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CRobGauth
Community Leader
Community Leader

I heard that Verizon's position is that current Quantum offerings meet or exceed the offerings of other providers.

Unless or until other providers offer more storage or external storage, I wouldn't expect to see support.

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SinCara
Specialist - Level 2

@donluc8 wrote:

Why Can't Verizon Customers in The Pittsburgh Area, Zip Code 15201, Get A Quantum DVR From Verizon That Is Compatible With eSATA Devices? Verizon Does Have Quantum DVR's In Other Parts Of The Country That Are Compatible With eSATA Devices.


No quantum vms/dvr's have esata enabled anywhere. Only the older 2 tuner dvr's have the ability to do it.

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optivity
Contributor - Level 3

If Verizon enabled eSata for the VMS 1100 it would be less likely they could get you to pay for another VMS 1100.

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rltmd317
Newbie

Tjis is in response to optivity post of 'If Verizon enabled eSata for the VMS 1100 it would be less likely they could get you to pay for another VMS 1100.'

I have to believe you are exactly right.  I can't blame them but the issue for me is I upgraded and had external storage for two of my DVRs that now are bookends.  What they should is enable eSATA for anyone who has purchased the second VMS recorder.  That would meet their marketing strategy and make their customers happy at the same time.  win-win baby....

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rltmd317
Newbie

Let me also add for Verizon to consider, if eSATA was enabled with the second VMS recorder then I would be more likely to upgrade to the second one.  I suspect they would sell more upgrades to the second VMS recorder sooner which may be a smart thing to do because people may realize they cant watch everything that is stored on e so may never upgrade to two.

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optivity
Contributor - Level 3

Verizon employs many creative ways to impart additional cash from its subscribers. Howerver, since I already pay $212 per month for my FiOS package I am extremely price sensitive to any additional costs.

If I want a better router I have to upgrade to FiOS Quantum TV or subscribe to Verizon's 50 Gbps Internet service.

I wish Verizon would drop their whole MoCA over IP coax framework and open up the cutomer's internal network to 3rd party solutions.

But as with the old CableCARD 2.0 standard, it will never happen.

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Zak4
Newbie

One year after these posts, and still no support on the VMS 1100 for eSata external drives. Come on Verizon, let's give your customers, many of whom pay upwards of $200 a month, a little extra for their loyalty.

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tns2
Community Leader
Community Leader

@Zak wrote:

One year after these posts, and still no support on the VMS 1100 for eSata external drives. Come on Verizon, let's give your customers, many of whom pay upwards of $200 a month, a little extra for their loyalty.


Your preaching to the choir.  We are all peers here, and most of us disagree with their policy not pursue this (especially since Arris actual gives them the basic modules to enable the external drive).  But also most of us don't see them doing anything to enable support.

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Justin46
Legend

@Zak wrote:

One year after these posts, and still no support on the VMS 1100 for eSata external drives. Come on Verizon, let's give your customers, many of whom pay upwards of $200 a month, a little extra for their loyalty.


I think the reason is that Verizon has delivered a 1TB hard drive in the VMS1100, double the storage they have previously delivered in a DVR. So they feel that is enough. And if it isn't enough, you can add another VMS1100 to replace an existing IPC for relatively little money, you get an additional 1TB, and you don't have to buy an external hard drive.

Just my opinion of course. For me, and I suspect the majority of Quantum TV users, the 1TB in the VMS1100 is plenty, mine is generally 40-50% full, and I have plenty of shows/movies recorded to watch whenever I want to.

__________________________________
Justin
FiOS TV: Extreme HD, Internet: 50/50, Digital Voice
VMS Enhanced Service: 1 server, 2 clients
Keller, TX 76248 (VHO 1)