can't play recorded program from another set top box

freephk
Newbie

I can't play any recorded program from another set top box.  I am able to see alll programs but it won't play.  It used to work fine.  Tried to reboot the box and it didn't help.  

Another issue is with DVR recorder.  When I watch live TV or recorded program, it goes black out for split second and comes back.  It does it time to time.  

I will really appreciate any suggestion before I make a call to Verizon.

Thanks.

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CRobGauth
Community Leader
Community Leader

What model DVR do you have?

Have you tried the Fix DVR Issues via the Support menu?

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