Please provide more SPECIFIC information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION
Equipment Model No. ?
TV
Set Top Box
Check here for the lights:
https://www.verizon.com/support/residential/tv/equipment/stb-dvr/fios-tv-one
Try powercycling the box to fix the issue. Also powercycle your router.
Start a new topic or ask questions in the open forum.
