tv & remote problem

sailor103
Newbie

my tv will not turn off with the fios tv 1 remote when I press the power button. after pressing the power button a recomending screen comes on & after pressing the power button again the screen go back on to what I was watching & does not shut off

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1 Solution
Edg1
Community Leader
Community Leader

You will have to manually program the remote. Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select.
Select TV or receiver brand and model and follow the steps.
You will get a ‘Success’ message in the upper right of the screen when the setup is complete.

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4 Replies
Edg1
Community Leader
Community Leader

You will have to manually program the remote. Go to Menu > Settings > Voice Control > Fios TV Voice Remote > Program Voice Remote > Manual Setup > Press ‘OK’ to select.
Select TV or receiver brand and model and follow the steps.
You will get a ‘Success’ message in the upper right of the screen when the setup is complete.

DCUW
Newbie

My Sharp TV will still not turn off.  All other controls appear to work fine.  The TV will NOT turn off.  I get a "press any key to watch FIOS TV" message that remains.

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Chipper14
Enthusiast - Level 2

This does not work on LG sets that I have.  Still searching.......

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clem21
Community Leader
Community Leader

Try enabling Simplink on the LG TV and Aquos link on the Sharp.

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