vios turns off and reloads on all channels

artman2
Newbie

Fios turns off four or five times a day with a display, no time information, no signal. It will then reboots and the program will return.  This happens on all channels. How can this be corrected? 

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clem21
Community Leader
Community Leader

Which box do you have? Are you sure there is a good power connection on both box and router? Is there a good power supply to the ONT? Have you checked all coax connections to the box including the splitter? Does your internet go out at the same time?

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