4K scheduled programs always missing

Ever since I bought a 4K TV, I’m always watching for what 4K programming (usually basketball on Fox Sports) is coming up. The guide always says there’s a game coming on (like now, Seton Hall v Villanova), but when I turn to the channel it always says the content provider is not sending programming to the channel. It’s been like this for weeks. So what’s the deal? Either fix the guide or fix the channel.