ALEXA NO LONGER CHANGING FIOS CHANNEL
Jfar1205
Newbie

Hi all,

I was previously using Alexa with great success to change channels on my fios tv. Ever since adding a google router Alexa will announce the channel change, but not actually change the channel. Does anyone know how to fix this? I currently have the Verizon Gigabit internet coming into my google router, which is connected to a Verizon quantum router through a LAN connection. Thank you in advance for your help.

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3 Replies
CRobGauth
Community Leader
Community Leader

Most probably it is because Alexa and stbs are not on the same subnet.

Modify quantum router to be an access point.

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RG625
Enthusiast - Level 3

Same issue. All connected devices are on the same subnet. Has to be something else.

I only use one router.. the quantum router. So in my case, it has to be something else. 

Error after trying to change channel with Alexa:  "Sorry, FIOS is having trouble."

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kh-gary
Moderator Emeritus

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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