I have been a Verizon customer since 2021. Never activated the AMC+ on my account despite trying. Never received any emails about activating the service and have been charged consistently now for years for a service I cannot access. Who do I speak to about back owed refund as I am tired of attempting and want this service removed
@Leodi wrote:I have been a Verizon customer since 2021. Never activated the AMC+ on my account despite trying. Never received any emails about activating the service and have been charged consistently now for years for a service I cannot access. Who do I speak to about back owed refund as I am tired of attempting and want this service removed
Call billing and explain the situation.
Hi Leodi, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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