Accuweather Improvements
CRobGauth
Community Leader
Community Leader

As it looks like Accuweather is here to stay:

AccuWeather is proud to partner with Verizon, America’s most preferred TV service provider rated #1 in picture quality by the 2014 American Customer Satisfaction Index, to bring a superior new broadcast channel to FiOS customers, providing the smarter choice in weather programming. 

I would like to see a thread where people talk about what they would like to see on this channel for improvements.

Here is what Accuweather has said:

Post launch, AccuWeather will continue to enhance its programming features and benefits for FiOS TV customers, constantly evolving and improving products to serve customers, including a hyper-local, personalized weather experience with AccuWeather MinuteCast® Minute-by-Minute forecasts and interactive options in a cutting-edge, high quality and engaging presentation, providing highly localized, customized, and tailored programming.  The best in weather will keep getting better, serving customers with the all-weather content they want. (for full details, go here: http://getaccuweather.tv/accuweather-advantage)

I have posted comments on their FB page asking about these items and when we could see some of these rolled out (https://www.facebook.com/AccuWeather?fref=nf)

I suggest that all who are intersted also post constructive comments about what you want to see on our accuweather channel.

34 Replies
daniel_obrien
Enthusiast - Level 3

My first post on this seems to have been deleted? 

Why is Accuweather TV showing only NORTHEAST USA weather?  I'm down here in Tampa and everytime I check channel 618, they are showing detailed weather, forecast, and radar for the Northeast: Boston, Philly, NYC, DC, etc. 

I once saw them spend 30 seconds on central Texas and Colorado, with a high level satellite picture, but then they switched back to NE USA.

I've contacted Accuweather via tweet and they say they are working on local weather for other areas.  Really? Can't prove it by me.

What no FIOS customers anywhere else than the NE?  Tampa must be orphaned, then.

tns2
Community Leader
Community Leader

@dmobrien2001 wrote:

My first post on this seems to have been deleted? 

...

What no FIOS customers anywhere else than the NE?  Tampa must be orphaned, then.



Yep, as of next year. 

CRobGauth
Community Leader
Community Leader

Your post was moved: http://forums.verizon.com/t5/FiOS-TV-Programming/The-Weather-Channel/m-p/782908#M26980

They are trying to keep all of the Weather channel related posts in one thread.

tns2
Community Leader
Community Leader

In this case it shouldn't be moved.  It is about Accuweather, and may be will get addressed.  Does anyone know if accuweather has feeds for different areas of the country?

daniel_obrien
Enthusiast - Level 3

Well, the poster above pretty much explained WHY Accuweather focuses on the NE USA. That's the bulk of Verizon FIOS customers.  Perhaps when Verizon completes the sell of the outlying FIOS areas to Frontier, then Frontier might either bring back the WC or adjust the Accuweather feed for the appropriate areas they now own.

0 Likes
daniel_obrien
Enthusiast - Level 3

It would be nice if the Accuweather BROADCAST covered more than just the NorthEast USA on their current conditions, forecasts, and radar.  I don't care about the scrolls and hyperactive locals on bottom. I want to see maps and hear them talk about MY regional area.

(As an aside, I just learned the Verizon is selling FIOS in Texas and Florida and another state to Frontier, so maybe Frontier will fix the Accuweather problems by reverting to Weather Channel.)

0 Likes
CRobGauth
Community Leader
Community Leader

So I spent a few minutes tonight with Widget that shows up on channel 49.

It works for me.

I can get local weather for my area code.

I can get hourly forecast, 7 day and radar.

Not sure what else you would want for a quick overview.

0 Likes
hallrk
Contributor - Level 2

The widget is very bare bones. No moving radar to see if the rain/snow is moving into or out of your area. Very small print to read. No details on wind which is a big thing in the winter. Overall just very inferior product from what weatherscan was.

I was home yesterday and watched Accuweather more. No detail on the weather  in your area. Its great if you live Palm Springs but next to nothing for my area,DC. The people on it just aren't as polished as the Weather Channel folks. Maybe that will come in time but for now not that good.

All I want to know from my weather is the details for my area. I'm not getting that from Acuuweather and very little from this weather widget. Verizon has totally failed here. Over time I suspect they will lose more than a few customers and may lose many potential new customers when they find out there is no Weather Channel.  

hitmehhh
Contributor - Level 1

I agree, Weatherbug is not detailed enough with the information you can get.

GMinRVA
Enthusiast - Level 1

"So I spent a few minutes tonight with Widget that shows up on channel 49".  

And there is the problem with the WeatherBug channel (49).  I don't want to spend "a few minutes" to check the temperature and local radar.  I want to be able to turn to channel to 49 and see the temp and radar within 5 seconds, like it used to be with the much better service you removed.  I don't always have minutes to devote to opening a widget and hunting for static (USELESS) radar, which  I have yet to find on the widget accessible from Richmond, VA FIOS. 

By the way, I turned on channel 49 and it said to press the FIOS TV button to launch the widget, so I pushed it and nothing happened.  So, I went to the widget area and clicked on the Weatherbug widget and I saw an amaturish 7 day forcast, but still no radar. Its like Verizon changed to an inferior option without it even being ready for viewing.  

  • Why would Verizon FIOS treat their paying customer so poorly? 
  • Did anyone at FIOS even look at or try the Weatherbug widget prior to the change?  If so, why didn't they fix it prior to launch?  
  • Did Verizon FIOS think no one would miss having a dynamic local radar channel, NOT A WIDGET?  
  • ON WHAT DATE WILL I BE ABLE TO TURN TO CHANNEL 49 AND SEE LIVE LOCAL RADAR?

A VERY UPSET CUSTOMER.......................

Nobycane
Enthusiast - Level 2

You are not the only one. The WeatherBug was junk prior to the switch anyways....and it is still junk.

This Accuweather is a "National" overview of the weather and has no emphansis on "localized" weather conditions...like the Weather Channel had...especially on CH.49.

To keep viewing Accuweather and watching every bloody city in the country is absolutely crazy and worthless.

What happens when FL approaches their stormy season this summer? The Weather Channel would provide immediate localized storm watches and warnings (especially on CH 49). Accuweather does not and will not (in its current format) provide this immediate and essential information to local customers.

I don't care whether Verizon and Accuweather are in each others back pockets - but to eliminate 3 important weather informational channels and replacement them with hack weather related channels is crooked and cheap...yet we are all still getting charged for the same service......

* And on a side note... Verizon FIOS sent an email stating that they are removing 3-4 sport channels from "my" package and offering them on another package (upgrade). Again, more channels are being deleted and stripped and I am still paying for the same package service. In my opinion, I believe that Verizon is breaching their contract that I entered with them for the channels and package offerings I originally signed up for and paying. This make 12 channels I have lost in a year's time.

I may just cancel and fight them on the attempt for early cancellation fees.

mab1941
Enthusiast - Level 1
Just got back from vaction at a house with the Weather Channel. In the smallest town, there was a crawl at the bottom of the screen with the local conditions and forecast. Why can't AccuWeather do the same thing? How about just going back to the Weather Channel.
tns2
Community Leader
Community Leader

I've gotten the radar to come up, occasionally.  But most of the time it says something about check that you have internet access.

0 Likes
JDavid
Enthusiast - Level 3

Same here.  In fact, I'm getting the no internet connection message right now - despite the fact I'm on the internet through my router.

I would call it a piece of crap - but that would give crap a bad reputation.

0 Likes
CRobGauth
Community Leader
Community Leader

Is this on your STB widget?

I have never had an issue with radar coming up on widget.

0 Likes
pillman
Newbie

The new channel "might" be allright   "if you could see it". Much of the onscreen content is in a light blue color or other light color. The lack of contrast makes the content difficult if not impossible to see for many people. Has anyone looked at the broadcast ?

0 Likes
CRobGauth
Community Leader
Community Leader

I assume you are talking about the current conditions and forecast info that runs along left side and the bottom.

I don't see any issues, but could see how someone who has vision problems might not be able to distinguish due to low contrast.

My suggestion would be to post on either Accuweather FB or Twitter feeds.

Being a relatively new channel they may not have gotten that type of feedback yet.

0 Likes
Fallonjd
Enthusiast - Level 2

I believe this National Version of Accuweather is totally useless

Whenever I need and accurate weather report, I always go on line and access Accuweather for my city. It is in my opinion the very best.

However, the version being displayed in FIOS is tedius at best to watch. You have to wait endless minutes till it gets to your area and there does not appear to be any type of sequence, so you can not even walk away thinking it will be a while before it gets to my area. I really do not need to know the weather in Seattle etc. from Jersey and I am sure vice/versa. When it finally gets to your area you get a 10 second blurb of useless information as a reward for your waiting that long.

At least the Weather channel was programmed for your city.

I think FIOS would have been better served to drop weather altogether rather then pick up this version of Accuweather.

TNTTX
Enthusiast - Level 1

I agree - Accuweather is worthless.   Verizon needs to consider what their customers want and NEED...

HoneysMom
Enthusiast - Level 2

We are on Long Island, NY There is a storm coming when there is a "weather person" on the radar is  3 hours old. They keep repeating it. The storm cell they are showing has already past over us. There is more coming possible lightening and hail. We need a news service not this amature hour. When there is a large map with music the radar is current. Get rid of the "weather people" put up radar, let the customers predict their own weather. It would be much better!