Adding second Fios account
fifteenkey15
Enthusiast - Level 1

I have an existing Verizon FiOS account for Internet only and a MyVerizon account for it using my Gmail address. I just had FiOS Internet, TV, and phone set up for my mom's home.  I contacted Verizon, who said they can not merge the two accounts under my MyVerizon account. I then tried to set up a second MyVerizon account for mom's services, but it won't let me because my Gmail address is already in use. Has anyone encountered this and found a resolution?

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Cang_Household
Community Leader
Community Leader

I am actually going through the same problem. From the support, it is typically one address one account. For 2 addresses, two accounts need to be created.