Alexa

Eboehm
Enthusiast - Level 1

Why when trying to enable the FIOS skill in the Alexa app does FIOS reply with “Unable to link the skill at this time" and below it says "Please try again later" after signing in with FIOS account credentials? This skill has been working for years! 

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Kh_Safal
Moderator
Moderator

Hi Eboehm,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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