Annoying promotional popups On Demand
hlc97
Newbie

EVERY TIME I go into On Demand, the first time I move the cursor, I get a popup promoting $1 off movies.  This happens even though I long ago selected to disable popups, recommendations, promotions, and guide banners in Menu/Settings/Notifications.  These popups require 2 button presses to dismiss, and the popups occur on every visit to On Demand (even if only a few seconds after exiting On Demand).   The popups are so annoying that I am about to resolve never to purchase video On Demand (there being so many online alternatives) because Verizon is not honoring the "disable" options in settings.

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2 Replies
CRobGauth
Community Leader
Community Leader

What model stb do you have?

How do you bring up bod?

I don't see the same issue as you via quantum stb.

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tns2
Community Leader
Community Leader

Make sure you truly turned off promotions option on your STB.  New firmware updates have been known to switch promotions back on.  Should stop popups.  Although I believe they stil show featured VOD in your window.

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