Audio not working with Samsung TV - Verizon Fios
pvd1
Enthusiast - Level 1

Our Samsung TV is connected to Fios using an HDMI cable. The picture quality is perfect but there is no sound. A sound test on the TV settings shows no issues - volume comes through loud and clear. But when playing Fios programming there is nothing at all. This problem came on suddenly - it has worked fine for months. Anyone have this issue and know a fix? 

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1 Solution
pvd1
Enthusiast - Level 1

This was fixed by contacting technical support, and the agent restarted the box. 

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2 Replies
pvd1
Enthusiast - Level 1

This was fixed by contacting technical support, and the agent restarted the box. 

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kh-gary
Moderator Emeritus

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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