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Black Screen, Audio Only
anonFios
Contributor - Level 2
โ€Ž06-06-2015 11:49 PM
The past couple of days I've been having an issue where I am only getting audio and no video (just a black screen) on at least one of my set top boxes.

I can use all the menus, the guide, and watch DVR programs just fine. It is only live TV.

Occasionally if I switch channels I'll get video back for at most a few minutes before the video goes black again.

Can anyone provide any help towards solving this issue? Thanks.
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An Accepted Solution is available for this post.
Telcoguru
Master - Level 1
โ€Ž06-07-2015 05:12 AM

You can try swapping the box to another location to see if the trouble follows the box of the trouble is in that specific room. You can also try using a different cable from the box to the TV.

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