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CHANNEL 576 NOT WORKING

STADIUM99
Newbie
‎01-05-2025 11:21 AM

CHANNEL 576 HAS NOT BEEN WORKING FOR SEVERAL MONTHS IN THE 21209 AREA.  TECH SAYS HE HAS SENT THE ISSUE UP THE LINE BUT DOES NOT KNOW WHEN THE ISSUE WILL BE RESOLVED.  ANY OTHERS HAVING THIS ISSUE AND ANY SUGGESTIONS HOW TO PROCEED

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clem21
MVP MVP
MVP
‎01-06-2025 06:22 AM
@STADIUM99 wrote:

CHANNEL 576 HAS NOT BEEN WORKING FOR SEVERAL MONTHS IN THE 21209 AREA.  TECH SAYS HE HAS SENT THE ISSUE UP THE LINE BUT DOES NOT KNOW WHEN THE ISSUE WILL BE RESOLVED.  ANY OTHERS HAVING THIS ISSUE AND ANY SUGGESTIONS HOW TO PROCEED

Maybe one of the admins here can escalate this.

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STADIUM99
Newbie
In response to clem21
‎01-06-2025 09:44 AM

I would appreciate any help you can give.  So far Verizon has been fairly unconcerned that I am paying for a channel it has not delivered in a month or so

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kh_jenn
Moderator
Moderator
‎01-06-2025 12:32 PM

Hi STADIUM99, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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