CableCARD Shipping
pcknows
Enthusiast - Level 1

Is CableCARD shipping actually this slow?

Recently ordered a CableCARD from Verizon, and originally was told 3 - 5 business days. Well, today is the 5th business day... and the card is a no-show. Just called and was told it will be arriving on Tuesday, February 7th. For $25, I was expecting shipping that doesn't take 2 weeks for a credit card-sized device. Mainly disappointed that we have yet to get any cable networks, only locals over clear-QAM, even though we added Fios TV to our plan 3 weeks ago.

As I mentioned earlier is this abnormal? Our cable installation process with Fios has been rough and this is the last thing we need. Was supposed to have it on and working 2 weeks ago, but alas we wait. Thankfully, customer service has been good with our issues, mainly account and equipment issues slowing down the process.

Any info would be appreciated!

 

Not an expert on much of anything, but I might know something.
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