Can't pause live TV why?
manhattanmarg
Newbie

My husband is going nuts because he can't pause live TV from his remote on his TV.  thought I would ask here.  thanks!

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clem21
MVP MVP
MVP

@iggydad wrote:

IPC1100P2. No pause or rewind of live TV. This was never an issue with the old Verizon DVRs.


First the IPC1100 IS an OLD Verizon box. Next the IPC is a slave to the VMS box in your system. Have you tried removing power to the ENTIRE system for at least 3 minutes then powering up the router first, once stable power up the VMS box, then the IPC box. If that doesn't work, try this:

Main Menu > Customer Support > Top Support Tools > Fix Fios TV Issues

Also make sure you still have DVR service on your bill.

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4 Replies
TomH121
Community Leader
Community Leader

There is "live" and there is prerecorded "live"

You can only pause things that are pre recorded.

CRobGauth
Community Leader
Community Leader

What model stb do you have?

you can only pause live TV if you have DVR or quantum series VMS or IPC.

and it would need to be with FiOS remote not TV remote.

iggydad
Newbie

IPC1100P2. No pause or rewind of live TV. This was never an issue with the old Verizon DVRs.

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Reply
clem21
MVP MVP
MVP

@iggydad wrote:

IPC1100P2. No pause or rewind of live TV. This was never an issue with the old Verizon DVRs.


First the IPC1100 IS an OLD Verizon box. Next the IPC is a slave to the VMS box in your system. Have you tried removing power to the ENTIRE system for at least 3 minutes then powering up the router first, once stable power up the VMS box, then the IPC box. If that doesn't work, try this:

Main Menu > Customer Support > Top Support Tools > Fix Fios TV Issues

Also make sure you still have DVR service on your bill.