Cannot manually delete DVR recordings (hit OK to delete, nothing happens)

[bcswartz1]

Don't know if it's a remote problem or a DVR problem, though the remote seems to work for everything else.  This started happening a few days ago.  When I pull up my Scheduled Recordings listing, I select a show, hit the OK button to bring up the options menu (Resume Play, Play from Start, Delete, etc.), then select Delete.  I hit the OK button again, and nothing happens.  The show remains in the listings, and I can still play them.

Anyone run into this?  I couldn't find / figure out another button besides OK that might trigger the command to delete.  Turning the set-top box on and off didn't help.  I used the FIOS website to do a set-top box reset (I believe I did it right) in case that might help, but no go.

Thanks.

[CRobGauth · Accepted solution]

When you did the reset, did you see it actually reload?

If not, something didn't go right.

Try a power reset (turning it off and on doesn't do anything other than turning off output).

[bcswartz1]

You were right:  I didn't go far enough in the reset process to do an actual reset.  Once I did that, I could once again delete recordings.

Thanks.

[Evanbuddy]

How do you perform a reset?