Cannot set up new Box to TV
Apachemt77
Newbie

I just got a new box from Verizon and it will not set up the TV. It says Coax cable not recognized, and then VMS Moca Link is down.  Everything else works and I am connecting the Coax correctly.  Any suggestions?

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TomH121
Community Leader
Community Leader

Please provide more SPECIFIC information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION

Equipment Model No. ?

Set Top Box Model No. ?

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