Cisco DVR and RCA RT2906

[rpenman65]

I just recently got Fios TV and when the installer went to connect the Cisco DVR to my 5.1 HDMI RCA RT2906 home theatre it doesn't recognize the signal. I had Dish and it connected via HDMI with no issue. I know the HDMI port works cause I added Xbox and Blu Ray Player and it played fine. So we connected the Cisco directly to HDMI 2 on the TV and now run cables to the home theatre for sound. Has anyone else experienced this? Any work arounds so I can have all my products running to HDMI 1 on my 60 inch LG? I don't want to go get another home theatre but I want it connected through my HDMI system like everything is. Any insight or assistance will be appreciated.

[Shamika_VZ]

Hello,

We can look into this for you. I sent you a private message to get started.

Shamika_Vz
Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.