Constant Multi-room DVR problems
jevia
Newbie

About twice a month, one of my multi-room DVRs won't play a show I've recorded, I get an error message.  I have to go to the auto-fix my DVR page and reboot the whole system, then the DVR will play.  

The problem is that typically this occurs in the evenings when I want to watch someting, and when I do that, it interrupts people in my family watching another TV (the main DVR), or it interrupts the main DVR recording another program.

If it was just once in a while, I wouldn't mind, but this is becoming very frequent and annoying.  Do I need to request a new DVR?  Or is there anything else I can do resolve this ongoing issue?

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3 Replies
RMTech
Newbie

If you have 2 other TVs playing dvr then yours will not play if you have the standard dvr.   Is it possible someone has a show playing and turned off the television so you’re not aware ? 🤔

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TomH121
Community Leader
Community Leader

Please provide more information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION

Equipment Model No. ?

Set Top Box
DVR

Also:

Error message text ?

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jevia
Newbie

Thanks.  My husband called Verizon last night to schedule service because apparently he was having the same problem with On Demand (would stop working every couple of weeks and needed to reboot).

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