Jymini
Newbie

I recently changed my router and sent boxes. I have since lost all of my recorded programs on my DVR.  am I able to retrieve these?

Labels (1)
0 Likes
1 Solution

Correct answers
Re: DVD
clem21
MVP MVP
MVP

@Jymini wrote:

I recently changed my router and sent boxes. I have since lost all of my recorded programs on my DVR.  am I able to retrieve these?


No, once you change boxes, you loose any recordings you made on the old DVR. The Fios boxes use local storage in the boxes not cloud storage so the recordings can not be transferred. You can transfer your schedule, but not the recordings.

View solution in original post

Re: DVD
clem21
MVP MVP
MVP

@Jymini wrote:

I recently changed my router and sent boxes. I have since lost all of my recorded programs on my DVR.  am I able to retrieve these?


No, once you change boxes, you loose any recordings you made on the old DVR. The Fios boxes use local storage in the boxes not cloud storage so the recordings can not be transferred. You can transfer your schedule, but not the recordings.