DVR begins with Fios programming one hour old on power up.
bonzosmom
Newbie

When we turn our DVR setbox on, the last channel we were watching begins broadcasting hour-old programming.  It is extremely annoying and hard to get to the live broadcast. I had to replace this DVR once already after getting the newest boxes and voice remotes in my house and having serious problems.  I am a frustrated  customer ready to cut the cord!

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2 Replies
clem21
MVP MVP
MVP

@bonzosmom wrote:

When we turn our DVR setbox on, the last channel we were watching begins broadcasting hour-old programming.  It is extremely annoying and hard to get to the live broadcast. I had to replace this DVR once already after getting the newest boxes and voice remotes in my house and having serious problems.  I am a frustrated  customer ready to cut the cord!


As long as you do NOT have the new stream boxes go here and try the fix:

Main Menu > Customer Support > Top Support Tools > Fix FiOS TV Issues

If that doesn't work try this:

Main Menu > Customer Support > Top Support Tools > Self Diagnostics

You could also try this:

Main Menu > DVR > Configure & Upgrade>Refresh Device

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gudguy1a
Enthusiast - Level 2

Yeah, I'll be posting my non-pious, non-conservative remarks on my own site later since it would be blocked here.

Very, VERY negative responses regarding the 'new' dvr set top boxes...

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