DVR not authorized - another bad dvr
stevebri
Enthusiast - Level 2

I had the error 'DVR not authorized on this set top box' again.  Verizon had overnighted a new one and It was working for two days and I got the same error on this box as well.  Since I work in information technology I decided to listen to the dvr boot up and I discovered that the hard drive is bad.  There is a distinctive clicking when the hard drive spins up that indicates the armature is bad.  You shouldn't be able to hear this type of clicking at all.  I imagine this happens quite a bit. 

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VZ_Christian
Contributor - Level 2

@stevebri2 wrote:

I had the error 'DVR not authorized on this set top box' again.  Verizon had overnighted a new one and It was working for two days and I got the same error on this box as well.  Since I work in information technology I decided to listen to the dvr boot up and I discovered that the hard drive is bad.  There is a distinctive clicking when the hard drive spins up that indicates the armature is bad.  You shouldn't be able to hear this type of clicking at all.  I imagine this happens quite a bit. 


stevebri2,


Are you still experiencing issues with this STB?


Regards,

Chris

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