DVR service
thegeorge4
Newbie

I was forced to upgrade my fios internet and tv equipment. I installed the new stuff that Verizon sent me, but my DVR no longer works. It says I have to upgrade my service. I have paid for DVR multi room forever. Any suggestions?

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clem21
Community Leader
Community Leader

@thegeorge4 wrote:

I was forced to upgrade my fios internet and tv equipment. I installed the new stuff that Verizon sent me, but my DVR no longer works. It says I have to upgrade my service. I have paid for DVR multi room forever. Any suggestions?


Call billing and have them properly update your account.

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1 Reply
clem21
Community Leader
Community Leader

@thegeorge4 wrote:

I was forced to upgrade my fios internet and tv equipment. I installed the new stuff that Verizon sent me, but my DVR no longer works. It says I have to upgrade my service. I have paid for DVR multi room forever. Any suggestions?


Call billing and have them properly update your account.