Delay
petuniaP1
Newbie

Hi,

 Anyone having problems with a lag on the screen. The audio and video don't line up. Usually happen when I pause or something is being recorded. ihave reset the router many times, still happenng. Please help!

Thanks,

  Vicky

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3 Replies
tns2
Community Leader
Community Leader

Sync problem can be adjusted manually by the STB or, in many cases, by the TV.

As mentioned above, autosync is not working for some cases after a recent software change.

CRobGauth
Community Leader
Community Leader

This is a recent problem.

And has been reported that it will be fixed by the end of the year.

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Ron-It-Pro
Newbie

I doubt you will get an answer fron Verizon, it seems this is a subscriber only forum to make people believe they can get help.  I have read through several threads and have yet to see a response from them on any issue.

in my area there is no audio for the program StarTrek: The Next Generation on FiOS channel 15.  They don't seem to monitor the quality on their network as it has been this way for several weeks.  I finally contacted the Heros and Icons people, who provide the programming for this channel, to see if they could help.

good luck on your problem.

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