The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned - something amazing is on the way!
This is insane. I have been trying to activate ESPN Unlimited on my Fios account since *September.* I'm supposed to get an email with an activation link, haven't received one, have spent TEN HOURS on the phone and in chat with support, gotten endless amounts of utterly unhelpful copypasta from the reps, and then today, two hours into the Crown Jewel PLE, get told by a rep that the ESPN Unlimited service has a hold on it on my account which means they can't send me the email to activate the service? I am paying over $300 a month to Verizon and they can't activate a service? Now they've given me a ticket number and a nebulous promise that someone will get back to me by Monday. Unbelievable.
Hi irishsignora,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
