Enhanced Premium DVR
shastings68
Enthusiast - Level 2

Last week, i spent a bunch of money to upgrade to Enhanced Premium DVR and Gigabit internet.

i can not tell you how disappointed i am in the new system .
Every channel change, every menu item, the guide, everything has a slight lag on it.  I find it sooo annoying and makes me very agrravated.  This is one of the main reasons i switched from Optimum years ago.  Now i am faced with this dilemma again.  It is not a HUGE delay, but it is an delay none the less that was not there with the old system.  I thought i was paying for "the best", and clearly this is not.  
anybody have a simiilar situation, or any solutions?  thank you

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4 Replies
shastings68
Enthusiast - Level 2

one more side note, trying to watch DVR from a remote device "another great feature"

is useless and works 1 out of 10 times..this was a big waste of money

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CRobGauth
Community Leader
Community Leader

What model DVR did you have before?

Maybe I have gotten immune to it, but I don't see a noticeable delay.

I use the remote DVFR viewing feature quite often with no issues.

Does it work well when on your local wifi?

What model router are you using?

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shastings68
Enthusiast - Level 2

sorry, i dont know the model, they are now gone from the house.  

yes it works on local wifi..but only sometiimes.  away from the home, hardly ever.   

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CRobGauth
Community Leader
Community Leader

Have you tried rebooting router and stb? Also, try reloading the app.

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