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FIOS Connectivity Status shows ETHERNET, but it's not wired.

pfgoergen
Enthusiast - Level 1
‎10-07-2025 07:28 AM

I have 5 TVs using FIOS. One is Stream TV MOCA, One is Stream TV ETHERNET, and 3 wireless. However, one of the wireless TVs shows Connectivity Status as "ETHERNET", even though it's not wired.  Why would that be,

Thanks,

Pete

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dexman
Community Leader
Community Leader
‎10-07-2025 08:28 AM

Is the cable television service Fios 1 or Fios +?

Curious, if the Stream TV Ethernet was disconnected does the "Ethernet" status disappear (I saw in the comments that the Ethernet connection is associated with a different box, but I'm curious if that message is somehow related to the other box).

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pfgoergen
Enthusiast - Level 1
In response to dexman
‎10-07-2025 10:22 AM

I have FIOS+.

If I disconnect the MOCA / Ethernet adapter from the TV that's Ethernet wired, it reverts to "WIRELESS".

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Kh_Femi
Moderator
Moderator
‎10-07-2025 10:34 AM

Hi pfgoergen,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Continue to check your Inbox regularly for a reply, and direct all correspondence concerning your issue to the agents who will be assisting you privately.

Thank you.

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