The android mobile app can't find any set top box.
I have three.
Also, I can not view any show on the mobile app either.
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Turned off the cell service and the app reported it did not have an internet connection, even though the phone was connected to wifi.
Left the phone alone for a few hours and it started working.
I assume you are trying while on home WiFi?
That WiFi is one the same network as stb?
And you used same login for app as on your account?
I am on my home wifi.
I am connected to the wifi network from the verizon router.
The login is the same. When I click on My Account ... I can see my bill and everything in the My Fios app.
Can I connect to the set top box in the living room.. what is the ip address?
The smartphone ip is 192.168.1.5
The router is using wep security. Is that a problem?
Should be ok.
what model stbs do you have?
QIP 7100 P2
found the IP address: 192.168.1.101
which I am able to ping from my laptop...
Turned off the cell service and the app reported it did not have an internet connection, even though the phone was connected to wifi.
Left the phone alone for a few hours and it started working.
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