We cancelled our mail order DVD service last month thinking that with the frequency we were actually watching them, we might as well use PPV to watch a movie when we wanted. Tonight we "rented" our first movie and I could not get 1/4 through it as I was so disappointed with the choppy video and no where near SD quality (much less the HD I actually rented).
Has anyone else experienced this type of issue? Normal SD and HD programming is fine. It is the PPV rental I seem to be having severe issues with.
We apologize for the trouble you experienced with your movie. Was this PPV as in a specific channel that you tune to or Video on Demand which you access through the VOD menu on your set top box?
If it was VOD, do you know if you experience this same trouble on free titles? We'd like to help you get this resolved. Feel free to send me a PM if you'd like to communicate directly.
I've never been happy with the VOD service either, which is why I almost never go to it. If I want to watch a good movie on demand, with good sound and video quality, I always go straight to the Vudu app. It is on my Sony Blu-ray player, and It comes on many devices now. (of course not offered by FIOS). I find it has much better audio quality than FIOS also.
When I want an action movie though, I typically will get the blu-ray from Netflix. Much better audio quality, if one has a good quality amp and speakers, than any of the streaming services. Netflix''s streaming with 2 blu-ray discs a month is fairly priced at $6.99 / month.