Has anyone else noticed that their FIOS live tv freezes for a fraction of a second? We have been experiencing this quite frequently for the last few days. We heard from another FIOS user in our area that they are experiencing the same thing.
I tried doing the "Fix TV issues" from within the menu but that didn't help at all.
Bad here in Plant City, FL (near Tampa). Unbelievable, skipping, rewinding, 5-second replays, stuttering, etc. I thought maybe the cat was sitting on the remote or something, or my husband was playing a trick, but not so. I have been very disappointed with Quantum - this was NOT an "upgrade" at all! It is so SLOW! Just changing channels, bringing up a recording, using the remote....get a cup of coffee and take deep breaths. It should not be this stressful to just watch television!
Been happening in Virginia Beach, VA for a couple of days.
Same here in Rockland County NY. With all the posts being so consistent and wide spread it looks like VZ has a problem.
same here in south jersey. I've read all the issues that were listed so far and i am having the same problems..went to quantum on everything..what a mistake.if its not fixed soon..i mean real soon its got to go..no quality service..no contract..hello xfinity
Same thing here in Northeastern MD for a couple weeks now. Found this thread and haven't called tech support yet because it seems to be a widespread problem. Hope it gets fixed soon. I just got my neighbor to switch to Verizon and a couple channels they told her she would have with preferred tier are gone ( Nat Geo wild and a history channel), plus they gave her 1 room with an adapter (no HD channels on her HD tv, no guide etc.) instead of a box just because she said she didn't need to watch pre-recorded shows in that room. Had to call and get her a hd dvr compatible box sent for $10 more a month.She has the dvr and I don't so I don't know if she's having the same issues yet- feel too bad to ask her since I was responsible for getting her to switch.
Here in SoCal and having the same issues after we stupidly upgraded to FIOS CRAPtum. The media server (aka DVR) starts to suck hard when the memory falls around the 70Mbyte to 40Mbyte range. Reboot and it just sucks less for a few days. I thought they fixed this MEMORY leak in the latest release? Or my media server is just bad hardware.
VERIZION - I am sure glad you decided to have your customers debug the software. It just makes my day paying for a frustration of monument proportions.
Bruce
I am experiencing this same isue over the past few days. Any resolution from Verizon? I also have an issue with the re-wind viewing. I will re-wind and watch a channel and it skips back to live without pushing the remote to return to live.
Thanks.
Ray
There have been reports of an update coming out in the next week or so.
Having the same issue on the media server and 2 satellite boxes. Started earlier this week. Resetting boxes and router didn't work. Located in Central New Jersey. The skipping is also seen in some DVR recorded shows.
Noticed the freezing problem on my quantum server too. Just a quick freeze every now and then during a show. When it freezes the channel number displays on the box instead of the time. I noticed someone else reported the same thing as well. Googled the problem and see I'm not the only one. I know it's a real 1st world problem but am paying some good money for this, would like it to work. Buffalo, NY Area
live in Rockland county, lower hudson valley, new york so the problem is for sure not a local one. this started just a few days ago, and, I can say with certainty, it is most annoying. Please verizon, do something...we just began service, leaving cable, and not very happy with service thus far. Bugs in system do not make for very satisfied customers.
Having same issues.
On media server it seems to skip backwards about 1 second here and there or just flicker. Seems to happen in intervals of about 12 to 15 minutes.
When watching a recorded show that is still being recorded the skip can make it go to live instead of staying on the portion you were watching.
This stopping and skipping on Fios TV has been going on for some time now with only promises from Verizon for a fix.
I truly believe that everyone of us, because this is a system wide problem, should get a rebate for the lack of tv service. I just can not enjoy watching a program that freezes or loses sound or blacks out every few minutes.
Maybe, we should ask our public service commisions to look into the matter for us.
Verizon owes its customers an apology and an adjustment of the cost of the lost service.
I've never had such issues with either broadcast or video on demand services. Maybe you have a bad box. Have you tried asking Verizon for help or a replacement?
Good Luck.
You obviously have not been reading the forum for Fios TV. Many, many, people in all areas of the country are having the problem and Verizon gave us a date in February when it would be fixed. It was not. The new date is Marxch 15. Read about it ion the forum for Fios TV Ttecnical Help
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