FIOS yanked 51 music/entertainment channels from my plan
218bee
Newbie

Just got an email stating I will no longer get 51 channels on my basic FIOS plan....I think I only got about 150 channels to begin with...I understand if the provider yanked them, but Verizon makes no mention of putting additional channels in their place, or offering a refund....Has anyone else seen this...I really liked these channels...Before I turn sour on Verizon, I'll give them the benefit of the doubt to hopefully explain here...after all, a third of my channels are now gone....

Thanks

218bee

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3 Replies
julesism
Enthusiast - Level 3

The email I got clearly states that the channels will be removed from the FiOS TV lineup due to the "provider’s decision to discontinue the service", so I would not blame or be upset with VZ. Apparently URGE es no mas.

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Bob_Robertson
Specialist - Level 1

From Verizon's website "Programming services offered in each package are subject to change and not all programming services will be available at all times. "

 

From Wiki http://en.wikipedia.org/wiki/URGE_(digital_music_service)

Perhaps Verizon will switch to "Music Choice"..... Maybe they wont.... Don't act like you actually listened to more than 4 of those channels....

Verizon sent you the explanation already....

I HIGHLY doubt there will be any "credit" to your account, unless you take the time to call and complain enough... then maybe you can get a one time credit, or some free movies package for 30 days, or something like that

Best o Luck

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prisaz
Legend

For those of you that may not have read this, there are Music choice channels. Urge is stopping Urge, Verizon can only provide what is available. Quote from the Email I received.

"Although the URGE Digital Music Channels will no longer be available, we do have other content you might enjoy including Music Choice, located on channels 1800-1845 and Internet Radio located in the FiOS TV Widget Storefront – just press the Widgets button on your remote, select “FiOS TV Widgets” and choose “Internet Radio” in the “Featured” category.  "

Email I received. For those that may not have received it.

  
 

Dear FiOS TV Customer,

At Verizon we strive hard to provide the best experience for our customers by keeping you informed of programming and content-related changes that occur on our network.

Over the next five days, the URGE Digital Music Channels - currently located on channels 1900 through 1951 - will be removed from the FiOS TV lineup due to the provider’s decision to discontinue the service.  Thereafter, this content will no longer be available on FiOS TV.   Specific channels impacted are listed on the chart below.

Channel Name

Number  

Channel Name

Number  

Channel Name

Number 

MTV's TRL

1900

MTV 2 Headbanger's Ball

1917

Smooth Jazz

1934

Today's Top 40

1901

R&B Hits

1918

Jazz Standards

1935

Modern Pop

1902

Classic R&B

1919

Blues

1936

Cover to Cover

1903

Classic Rap [Uncensored]

1920

Opera

1937

Soft Pop

1904

Modern Rap

1921

Classical

1938

I Love the 70s

1905

Modern Soul

1922

Christian

1939

I Love the 80s

1906

CMT Radio

1923

Gospel

1940

I Love the 90s

1907

Bluegrass

1924

Pop Standards

1941

Solid Gold Oldies

1908

Classic Country

1925

Jazzup Broadway

1942

Discotech

1909

Wide Open Country

1926

Cinema

1943

Dance Club

1910

Reggae

1927

Voice Box

1944

Electronica

1911

Latin Hip-Hop

1928

Meditation

1945

MTV 2

1912

MTV Tr3s

1929

Dream Sequence

1946

Rock Legends

1913

Latin Jazz

1930

Acoustic Chill

1947

Arena Rock

1914

Radio Alterna

1931

Swing

1948

Alternative Rock

1915

Tejano

1932

Comedy [Uncensored]

1951

Adult Rock

1916

Easy Listening

1933

Although the URGE Digital Music Channels will no longer be available, we do have other content you might enjoy including Music Choice, located on channels 1800-1845 and Internet Radio located in the FiOS TV Widget Storefront – just press the Widgets button on your remote, select “FiOS TV Widgets” and choose “Internet Radio” in the “Featured” category.   

We thank you for being a FiOS TV customer and apologize in advance for any inconvenience this may cause.

Remember that you always have access to your local lineup at the click of your mouse - 24 hours a day/7 days a week - when you visit us online at verizon.com/fiostvchannels.

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