Is anyone else having issues with not being able to login? I can login to the My Fios app but when I use the same information for fios tv it doesn't work. Of course since I cannot logon I can't open up a help case using the app.
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yeah. that didn't help. I got the same issue even on a different device.
I ended up calling tech support and they had to reset my account a few times.
Have you tried deleting and reinstalling app?
yeah. that didn't help. I got the same issue even on a different device.
I ended up calling tech support and they had to reset my account a few times.
I did delete the app and reinstall and I had the same problem
@Monty1 wrote:I did delete the app and reinstall and I had the same problem
You may need to get your account reset. Give Customer service a call.
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